Privacy Notice (GDPR)

Your Data Protection rights

Under data protection law, you have rights that we need to make you aware of. the rights available to you depend on our reason for processing your information.

 

Your right to rectification

You have the right to ask us to rectify information that you think is inaccurate. You also have the right to ask us to complete information that you think is incomplete.

 

How to get your data corrected

To exercise your right you should inform us that you would like your data corrected.

 

You should 

  • state clearly what you believe is inaccurate or incomplete
  • explain how we should correct it, and
  • where available, provide evidence of inaccuracies (screen shots etc) 

 

A request can be verbal or in writing. We recommend email to dpo@stivesholidaybookings.co.uk because this allows you to explain your concern, give evidence and state you desired solution. I will also provide clear proof of your actions.

 

When can we say no?

 

We can legally refuse your request if it is ‘manifestly unfounded or excessive’.

In reaching this decision, we can take into account whether a request is repetitive.

In such circumstance we can:

  • request a reasonable fee to deal with the request, or
  • refuse to deal with the request

 

In any case we will tell you and justify our decision.